A resort which thrives double owing to the staff
+ The staff is outstanding , property is really well kept , very good options for kids too to spend time …not the best beach in front - but they make it up with their attention to details - which you can’t neglect when you start exploring the resort and inside the room too
Very kind and generous staff around , I’d like to take two names that were stand out for us
1. Elisa from front desk / Manager - who is such a kind soul and made sure our kid got all the attention - he still misses her - her effortless bonding with him and us - left a lasting impact - my kid gave her a greeting card (4 year old scribbles ) as a memory - she specifically made sure our kid got rides to room in the door less cars which he was crazy about 🙃- thanks for going extra mile and making sure our kid was super happy - we don’t have their selfie unfortunately which is with Elisa 😂
2.Baifern was always kind enough to provide recommendations , made sure she took time out to explain the in and arounds of phuket
يوليو 2026
it was a recharging fast short stay
+ facilities, activities, wellness offerings, including yoga, healing master sessions, and longevity treatments
− It's excluded from the main city's busy areas, which might be quite a drive back and forth. But the purpose of a wellness getaway is the exact place to stay in
يوليو 2026
Unfortunately
+ Unfortunately, my experience did not meet expectations, and the level of service was simply not commensurate with the price paid or the standard expected from a hotel of this category.
From the very first day, the front desk experience was extremely poor. The room was handed over late, and worse, when I finally received it, it was not fully ready and several essential items were missing—issues that should have been checked and resolved before allowing a guest to enter the room.
The front desk experience on our final day was also extremely disappointing. This confirmed that what happened on the first day was not merely an isolated incident, but rather appears to reflect a broader issue with the quality of front desk service, organization, and guest handling.
Another major issue was the large number of mosquitoes and bees around and inside the room. This significantly affected our sleep, as we were repeatedly bitten at night and struggled to sleep comfortably. We reported the issue to
يوليو 2026 Outstanding Service and Beautiful Views
+ We had an amazing stay here and it truly showed what genuine luxury and personalized service should feel like. Every team member made us feel warmly welcomed and cared for throughout our stay.
A special thank you to K.Ingfah FBS, K. Nice FBS, K.Mina GEM, K. Pooh Bellman, K. Kana (CC Bike Rental), K. Game (Resort Tour), K. Yayah (F&B), and Joe for the refreshing wellness shots. We also loved the delicious açaí bowl!
Our room was incredibly comfortable with a breathtaking view that made every moment special. Thank you to the entire team for creating such a memorable experience. We will definitely be back!
يوليو 2026 I will come backkkkkkkkkk!
+ This is the very first time I have stayed at a resort where I truly felt loved by the team every single day, every single moment of my stay. I honestly didn’t want to leave, and I will definitely be back. Next time, I’ll bring my mom, the person I love the most, to the place that made me feel the most cared for.
Before I even arrived, Kana/Khana.. took wonderful care of arranging my motorbike rental, I love exploring town with motorbike. She made getting around the island incredibly easy, and I truly appreciated all of her assistance before my trip even began.
A heartfelt thank you to the Housekeeping team for keeping my room so comfortable and perfectly equipped with thoughtful amenities. I was especially impressed by your attention to detail and how beautifully everything was organised even my charging cables, which I had left in a complete mess!
Ingfah, the breakfast hostess, made every morning effortless. Ingfah’s breakfast orientation was clear, well-sequenced, and incredibly h
يوليو 2026 Excellent Service and facilities
+ Wonderful time was had. Service and staff were helpful and welcoming. Especially for a person travelling solo.
يوليو 2026 
