Landmark Hotel Baniyas

+ I arrived at the hotel at 11:00 am, the check in time was supposed to be at 14:00 and I asked them nicely if they can check me in earlier, the two ladies at front desk asked me sit down and wait because they are cleaning the rooms and we will put you in soon. I went and sat, waiting to be called, a couple people got their rooms and I thought, they will call me soon but after waiting for 1hours and 20 minutes, I went and asked them if my room is ready, they asked me to wait for another 30 minutes. Finally, after about 1 hour and 30 minutes around 15:00 they came and told me that my room is ready, I asked the short girl at front desk that why it took so long, she replied very rudely that the guest checked out late and they had to clean the room. This was the worse hotel I ever got in Dubai.

+ It is the best value for this price Staff is truly excellent.

+ average compare to price

+ They don’t even say hi to customers. Need to improve their customer services.

+ Room was clean and well maintained. Staff very courteous, helpful and professional. The sorrrounding aminities (shopping, restauraants, transport etc very convnience. And so many other factors. H. Khoja ACIEH; FIH;FR

+ Many bugs in bathroom and the room. water leakage constantly seen in bathroom. Room had wooden floor with rugs which seemed full of dirt and overall condition was not clean at all.