Name: Xclusive Maples Hotel Apartment
Address: Building # 20, Street # 12, Dubai, AE
Rating: 6.4

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Guest reviews

6.4Fair

100 guest reviews

Score breakdown of the 40 most recent reviews

Ivan

2/10

Filthy and old hotel

+ This hotel might have been good 20 years ago but from that time there was most likely no change of furniture or reconstruction. But you can survive old cabinets or couch but the main issue is that there is a weird smell around hotel and rooms and that the room was simply not clean, mold in the shower and other places, dust on every lamp and the main dusty couch in Premium Appartment was a joke - we dared not to sit on it. Only the location is good and hotel staff was nice and helpful (e.g. when we asked for new clean sheets). It has been the worst value for money ratio ever and after 1 day we were out.

Feb 2024

Miori

4/10

+ In the middle of night around 4pm, the fire alarm was activated by mistake. Inside of bed has bugs so my body was very itchy.. Refrigerator makes sound each 10mins…

Jan 2024

Duminda

4/10

+ Overall cleanliness was very poor. There was water leaking in the kitchen and the washroom.

Jun 2022

Narendra

6/10

Maples guest hotel appartment

+ The stay wasn’t that great the appartment I was in had mosquitos and cockroaches all over the place and I wasn’t feeling that good I complained to the staff he helped me with spraying the room and he was quiet helpful . After even putting the mosquito spray the mosquitos were still on and I even told the manager I would like to change my room but the apartment was full and holiday season so had to manage with it .

Dec 2021

Muhammed Yasir

10/10

Fantastic Apartment for families.

+ It was amazing trip, my requirement was fulfilled with in minutes. internet was good, but use very old infrastructure. Tv Set are not up to date.

Nov 2021

Syed Saleem

4/10

Terrible place to stay at.

+ Terrible bed is the cheapest u can buy u can’t even sit on it goes in. The TV has only 2 or 3 channels working . The WiFi is so bad it only works in particular places in the room. The water heater they hav used in the rooms is pathetic it only gives hot water for about 2 minutes and then it is like warm water. After repeated requests at the front desk nothing was done about it. And every time I ask about it they say we will send someone now but nobody shows up.

Mar 2020

Xclusive Maples Hotel Apartment

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