Mandarin Oriental, Muscat

+ Stayed at the Mandarin Oriental 11/12/2025-17/12/2025, what a lovely hotel The Mandarin Oriental is, fabulously extravagant, wonderful location, everything just so but like any hotel it is the staff that make the experience complete without them you have a very grand shell, however, here the staff were exceptional to a person from the Management right the way down to the service staff who in my opinion are equally as important in making a stay pleasurable as the senior managers. Lets start with the room, we stayed in a Junior Mountain View Suite, totally amazing which gave us access to the Two Tree 58 Club Lounge, we had also booked half board the meals although from a reduced menu were exactly the same as those on the A La Carte menu. Special thanks to all the team in the Club Lounge Arefe, Krish,Atisi and Norbert much love to you all. When we arrived at 3.00am there was the most beautiful smiley face to there waiting to greet us, Marsya lovely lady bless you. Great respect to all th

+ Travelled to Muscat with my Mother and we had a wonderful time at the MO. Intended to stay for three nights but ended up staying a week. Beautiful rooms, great valet service, reception staff so helpful but the highlight of the stay were our days spent round the pool and the impeccable attention from the staff at the restaurant, especially the Restaurant Supervisor, Otman. I can’t wait to visit again.

+ Our recent stay was quite a disappointing experience. PROS: • Stunning lobby • Great breakfasts at the Club Lounge • Views from our balcony • Gigantic bed • The fastest elevators. We never had to wait! • The Mandarin Cake Shop • Sheryl, the Guest Relations Manager, who fixed the many issues of our stay. Unfortunately we found out she is leaving, which is a tragedy for this hotel. CONS: • Awful check-in experience. We arrived 2 hours early, so we accepted the fact that we couldn’t check in yet. But instead of offering the hot towel & tea service that we saw others receive, we were told to purchase coffee from the shop in the lobby. After almost 2 hours, still not receiving any updates from reception, we walked over and were told that our room WAS ready now. I don't know why zero effort was made to inform us. • Had to walk down the driveway for cabs. This seems to be a Muscat law. • Strange housekeeping. One day we’d have 3 face towels, another day we’d have zero. Once, we noticed brow

+ This is truely one of the best hotels we’ve ever stayed in. We did a lot of research before booking (there’s so much choice in Muscat!) and eventually chose to stay here for 4 nights at the beginning of our trip in Oman. The hotel is stunning from the moment you walk in. The decor is outstanding, the wallpapers, tiles, soft furnishings etc are all beautiful. But the attention to detail is what makes it stand out. The rooms are unbelievably well equipped. Down to having yoga mats for stretching after a long day of hiking, the small mirror in the shower to use for shaving or ensuring you’ve washed out all the shampoo out of your hair, and all the extra amenities you might need. The housekeeping team do an amazing job. Even down to tidying up all our cables, leaving a glasses cleaning cloth for our sunnies and leaving enough water to cover slightly more than we drank each day. The breakfast is huge with so much choice. The pool area is beautiful with lots of shade. There is always iced i

+ I would like to thank the Rawya Restaurant team for the amazing breakfast and excellent service. Everything was perfect — from the food quality to the warm hospitality Also, special thanks to the Reception and the strong, professional team for their kindness and support. Highly recommended this Hotel!

+ I cannot rate this hotel highly enough. The staff were fabulous. So attentive and the rooms are beautiful. The restaurants. Si breeze if gorgeous beautiful setting and delicious light bites. Very high end. The Italian is lovely. Beautiful food and lovely setting. A couple of issues and the manager Martino was amazing and made us forget all about them. He went above and beyond as did Hilton by the pool and clement in the restaurant! Gorgeous stay and would go back and highly recommend