JW Marriott Hotel Kuwait City

+ Great service and property. Please dine in the hotel's "soul & spice" restaurant. Great service and food of the highest calibre. The restaurant manager and staff are kind and ready to assist the customer at all times. Every visitor is given personalised attention by Mr. Balbant Singh, and the best thing is that if you simply mention the kind of dish you'd like, he will immediately provide you options for taste and texture so you may receive exactly what you want. The entire crew is disciplined and well-coordinated.

+ I had a very pleasant stay at JW Marriott. Whatever you need just call reception and ask for Mr. Abanoub. Everyone is so kind and helpful that you do not feel you are in a stranger place. Additionally, although I was staying in a smoking room, there was literally no smell either in corridors or the room itself. I highly recommend this hotel.

+ Hotel has a good location and good security but definitely below JW standards need renovation and some color staff is caring and attentive hotel offer a good breakfast decoration of the room quite dull did not feel comfortable.

+ Stayed for 4 days during the new year. Even though my trip was business, the hotel offer entertainment event. I love the location of the hotel. The hotel is attached to a mall and excellent location. The staff is friendly. Wedding and business events at the hotel are common, but was not an issue except for parking. The hotel offer free valet service, during wedding or business event at the hotel, it can be very busy. I highly recommend the hotel.

+ Loved it. The executive lounge was amazing. Management even handled a crazy unstable guest quite well after he called security on himself.

+ I have been coming to this hotel on and off for many years now. It is an old building that has multiple issues, starting from hot and cold water. During my ten days stay, engineering’s had to come to my room four times, as I either was not getting hot water to shower, or my cold water, suddenly will be boiling hot. The interruption and invasion of privacy in my room was really disruptive and annoying, on the the rooms are small. I had booked on hotel.com a room for 450 square feet as advertised, I got a room that was hardly 250 square feet may be. The food is not good so you better go out to eat...but I must say in the staff there are many kindness , and few who go out of their ways to please you. I do not know if it is a management flaw or ownership ....