The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach

+ My wife and i booked 6 nights at this wonderful hotel in late February 2026 - we weren’t expecting to stay another 4 nights (courtesy of Mr Trump’s war on Iran….!). So the first four and a half days were wonderfully relaxed - the hotel only has 35 individual villas, all immaculate, each with a plunge pool, large outdoor (and very private) area, and direct access to a huge beach (only for use by those 35 villas). The staff were incredibly friendly, professional and attentive, willing to help with any request, and the food at the restaurant (and in-room dining) was excellent (with lots of variety, some off menu requests, and very accommodating for my wife’s vegetarian diet). And then the missiles started flying and our stay was unexpectedly extended…..! We had no idea how long we’d be stuck in the UAE, and worried what would happen after our check out date - we needn’t have worried. Shivraj (the rooms division manager) was amazing - he made sure we could stay in our villa for as

+ Our recent 5-day stay at Ritz Al Hamra was truly exceptional. From the moment we arrived until the day we left, the level of service across the resort—from front desk to restaurant to housekeeping—was consistently outstanding. What impressed us the most was the genuine hospitality and attention to detail. Throughout our stay, staff members not only remembered my name and my wife’s name, but even remembered how I liked my morning beverage. These small yet meaningful touches truly reflect the Ritz service standards. We were warmly welcomed by Julie at Desk and Mario, who made us feel at home from the very beginning and even remembered the names of our visiting family members later during our stay—an impressive memory and a wonderful gesture. A special thank you to Shivraj (Room Division Manager) for arranging a thoughtful welcome amenity for us. I would also like to recognize some incredible team members who made our stay memorable: • Angelica – for the amazing chai every morning •

+ We very much enjoyed our recent stay at the Ritz Carlton - this was our second visit. It is superbly located on a wide expanse of beach and comprises a number of individual villas - our villa was spacious, comfortable and very well equipped. We enjoyed our short walk across the beach to the restaurant which was excellent with good food expertly cooked and nicely presented. The staff throughout the resort were clearly well trained and were friendly and helpful. For golfers the championship golf course next door is very convenient being just a short buggy ride from the hotel. Other reviews mention tired fittings and decor - possibly a valid criticism but the villas are comprehensively equipped and everything works perfectly so not an issue for us. However criticism of invisible management is absolutely valid. During a ten day stay we once saw a manager but we did not know who he was until a member of staff told us.

+ I questioned multiple times during my time here if the hotel was truly a Ritz Carlton. The resort is dirty and it is in no way a luxury experience. It was so bad that I went between being horrified, laughing and baffled. The chaos started from the moment of contact. The concierge team who contacted me via WhatsApp do not communicate in a professional manner which would be expected from a ritz Carlton. Our villa checkin was delayed and not ready until almost 4pm which left us waiting at “Shore House”, the hotel restaurant featuring filthy chairs, an uninspiring (and dirty) menu riddled with spelling mistakes and waitstaff with 0 product knowledge. (One waiter needed to check the menu as he didn’t remember the three ice cream flavors available which were vanilla, strawberry and chocolate.) Once arriving in the room we discovered a dusty terrace and bird droppings surrounding the pool. We requested housekeeping to clean this but upon returning saw that it was not fixed. The prope

+ We visited The Ritz-Carlton Ras Al Khaimah with the genuine intention of considering it for a future stay. At the moment, we are staying at Waldorf Astoria Ras Al Khaimah, where this is our second stay, and based on our positive experiences, we were seriously considering switching to Ritz-Carlton next year. Unfortunately, the experience during our visit was extremely disappointing and left us feeling uncomfortable and even humiliated. From the moment we arrived, the attitude at the reception made us feel unwelcome, as if our presence was an inconvenience rather than that of potential future guests. We were offered a short buggy “tour” of the resort, which in reality was no tour at all. We were driven at an uncomfortably high speed through the property, without any explanations. When my husband politely asked the staff member to slow down and explain, he was clearly annoyed and unhelpful. Within less than four minutes, we were brought back to the reception without having seen or lear

+ Probably the best hotel I’ve stayed at. Amazing friendly staff, relaxing and beautiful rooms. Private pool, scenic garden and direct access to the beach. It’s is expensive but if you fancy a special treat you can’t go wrong here. Shout out to Ahmed at reception and Amir the concierge who made our stay so memorable.