voco Beirut Central District by IHG

− Staff weren’t that friendly

− The guy staff at check in at night shift was not very friendly or cooperative. Housekeeping wasn’t attentive, late checkout request respond , overall didn’t felt the hospitality experience from Voco , and it’s over priced based on room space and services

− The rest of services. Reception needs more training I requested waiter to charge my phone with no hope at all Lobby very small In front of the property the Phonicha hotel there a big difference between them , I used to stay there Facilities inside the room needs written instructions to deal with the control keys. If I use night moods the A/C shut down?🤔 Poor breakfast buffet As an international occasion FIFA W Cub , the hotel didn’t operate or even allow offer Bein sports ⚽️ inside rooms.

− وصلنا الساعه 11 وقالو لنا ساعه ونجهز لك الغرفه، وبعدها قعدنا ننتظر الى الساعه 3:15 عشان يسلمون لي الغرفه

− Nothing