2 Night Visit to Baku
+ Hotel was centrally located. Staff was friendly. Room was spacious with a nice view. Bed was comfortable. Could have used a better pillow? Breakfast was included and was a decent buffet. No complaints that I can think of.
Sept 2025
+ I stayed a week here with the most wonderful room overlooking the street Easy walking to everywhere needed Great staff Cant recommend highly enough
Aug 2025
Choose a different hotel
+ 1. There is no lift
2. The room has a sewage smell which they attempt to mask with artificial smelling perfume
3. The terrace is locked but they will open it and accompany you if you want a photo (great views)
4. Breakfast was good. You must pay if you want a second coffee.
Given that we paid $200 US a night, we would not recommend. We suggest you stay just outside the old city.
Jun 2025
Charming design hotel with great staff and dining.
+ An excellent hotel in the heart of Baku. We had a fantastic stay. Close to the sea promenade and all the must sees in the old town. The view of the flame towers from our terrace was amazing.
The breakfast was delicious and staff met us with a friendly smile every morning.
We can strongly recommend the restaurant as well. They serve a high quality taste of the Azerbaijan cuisine.
May 2025
A diamond in the old city of Baku
+ .A diamond in the old city of Baku. Beautifull small boutique Hotel, old nice building, very big and nice rooms, very good breakfast, and above all, amazing , great and very co-operative staff, always help, with a smile. Due to the fact that the hotel is in old stylish house, there is no elevator, however the bell boy will always will be happy to help. Great stay in Baku, mostly recommended. Tzachi & Hava Kupperman
Dec 2024
Avoid This Hotel - Lack of Customer Care
+ While the hotel itself was clean and locates in decent location, our stay in September was marred by poor service and miscommunication.
During breakfast, I ordered a cappuccino. While the waiter was attentive and provided good service throughout the meal, he failed to inform me that the cappuccino wasn't included in the breakfast set. This seemed to be due to a language barrier, as his English was limited.
Upon checkout, the receptionist insisted on charging 9.9 ANZ for the cappuccino. Despite explaining the waiter's oversight, she demanded the full amount. As we were in a hurry to leave, she couldn't even provide the 0.1 ANZ change and took 10 ANZ.
The waiter, realizing his mistake, kindly offered a refund, which I declined as I felt he was not at fault. However, the receptionist's unapologetic and inflexible attitude about the entire situation left a negative impression. This lack of communication and understanding from the front desk staff was unacceptable.
I won't be returning
Nov 2024