DoubleTree by Hilton Dubai M Square Hotel & Residences

− I didnt received my refund, its morethan a month now.

− Breakfast I ordered with breakfast included. I expected a proper English or American breakfast. The sausage were cooked or steamed, not fried. I ordered scrambled eggs. They came out raw. From a European perspective it was very disappointing. It assembled very little of how we expect an English or American breakfast. The chia pudding was also way too watery, compared to Europe. It was pointless to ask the concierge. About restaurants etc. The pool was under construction, so it couldn't be used. Yet I paid full price. Full price for the stay, without pool facility. Full price for a breakfast that was slightly below mediocre. Overall it would have been a pleasant stay if the breakfast was with authentic scrambled eggs, some real Bacon and pork sausage. Scrambled eggs was just incredibly disappointed, it was way too runny. You asked yourself ifIf the cook ever had scrambled eggs at home.

− 1. The iron in my room was completely faulty. As soon as I turned it on, it tripped the fuse and cut all the electricity to the room. This felt really risky, and I think you should replace these with safe, branded irons. 2. It was really difficult to use my appliances since they aren't from the UAE. It would be a huge help if you could install at least one universal socket or port in the rooms. 3. The towels looked really worn out and overused. Even though I didn't use them myself, they really need to look fresh, white, and clean for the room's aesthetic. 4. The TV setup is pretty outdated. Nobody really wants to watch standard channels anymore, so upgrading to a Smart TV where guests can stream content would be a great improvement. 5. I really didn't like the dotted design on the windows. Looking through it is very straining on the eyes, and a simple, plain tint would look much better. 6. The black metallic rod structure around TV and next to the wardrobe feels totally