Name: شيراتون مول اوف ذا اميرتس هوتل دبي
Address: Sheikh Zayed Road - Al Barsha, Dubai, AE
Rating: 9

Rooms.bhنبحث عن الأسعار المباشرة…

تقييمات النزلاء

9.0استثنائي

119 تقييم نزيل

توزيع الدرجات لأحدث 36 تقييمًا

Janice

10/10

My home in Dubai

+ Always my first choice! Great location, service, room, view, staff!!!! Looking forward for my next trip in Feb 2026

أكتوبر 2025

Ahmad

4/10

+ I would like to share some observations regarding my recent stay at your hotel: • The hot water heating was turned off at night, which caused inconvenience. • There were ongoing painting works in the hotel, and we were requested to keep the curtains closed at certain times. In addition, the paint odor was very unpleasant inside the rooms. • When I requested to check out at 2:00 PM, since I was attending a training course held at your hotel by my company (Kuwait Petroleum), the front desk staff was not cooperative and insisted that I leave earlier. However, after speaking with the manager, my request was thankfully approved. I kindly hope that your management will take these points into consideration to improve the quality of services in the future.

أكتوبر 2025

Patric

10/10

+ Great service with fantastic people. Always willing to help.

سبتمبر 2025

WAI MING

2/10

+ 1) extremely long waiting while checking in at the front counter; 2) miscommunication on offering free breakfast to Bonyav member; 3) poor communication skill with client’s need; 4) credit card machines needed to be restarted again while getting the payment from client 5) one of my worst experiences in Sheraton hotels

أغسطس 2025

sukhdev

10/10

+ Second time I have stayed here in as many months. Very friendly and accommodating staff, good location, love that Mall of Emirates is connected to it. Will stay again. ...If prices for an apartment with kids were more competitive (as good as Shangri-La i'd stay more often).

أغسطس 2025

Yaqoub

8/10

+ Overall the hotel is very good. Very convenient location attached to the mall. Good food options. Besh the Turkish restaurant was good. Staff need to be better prepared and need to know that food has to be served in stages. The pools were very good. You just have to be prepared for the noise of the kids. You won’t be able to rest there. The staff. All in all they were great and friendly. Very warm. The set back is the reception. At times it gets too busy/crowded and the back office didn’t even take action. They wanted people to wait. Which is frustrating specially when checking out. And yes the front desk didn’t pick up when I called to pick my luggage up. Again, most of the staff are amazing.

أغسطس 2025