Metropolitan Hotel Dubai

+ It’s a good hotel, but room assignments are a matter of chance. It’s conveniently located for trips to the city center, the beach, and the airports. The Equity metro station is just a short walk away. This was my second consecutive stay at the Metropolitan, as my first visit went very well and I was pleased with it. The first time, I was given a non-smoking room with a bathroom and a balcony. It was simply fantastic! Room cleaning is up to par. Everything is clean and tidy. However, there were some stains on the floor lamp and mirror, and the carpet needed a more thorough cleaning, as white socks immediately turn gray after walking on it. This isn’t a big deal for me. The main thing is that the bedding is perfectly clean, as is the bathroom. Sound insulation in the rooms is average. Because of the connecting door, you can often hear guests from the neighboring room, especially children, even at night. In that regard, you don’t feel any privacy when talking in your room. But on my

+ Five stars for the service and quality. The property is very clean, and you can tell the housekeeping team takes great pride in their work. The staff are very welcoming and made us feel right at home. Make sure to try the restaurants the food is very amazing and there are so many great options to choose from!

+ Metropolitan hotel was really good. We stayed here when we were stranded in Dubai during the Iran war of March 2026. The rooms, the buffet are top class. In addition, the staff is also very kind and really go above and beyond to help us. I would like to thank Sandeep at the concierge desk who gave us some good tips about the popular places to visit during our stay. He also helped us to get in touch with the emirates staff to get our flight rebooked. He also helped us to book us a cab back to the airport as well. I would definitely stay over here again for the experience.

+ Sandeep at the concierge was great. Helped us with luggage, taxi booking and also told us about Careem app. All the staff at the Al Safa restaurant were really kind during our stay at Metropolitan

+ Great place and wonderful staff.i have mention each department especially faham and the people in concierge, the cheifs,housekeepers.its a gret place with all facilities and we keep looking forward to book again with them.

+ We were dropped in the Metropolitan hotel under exceptional circumstances. The 28th of February, the airspace in Dubai was closed, given the missile threats and the unrest in the region. The correspondent flights for thousands of emirates passengers were cancelled and the airline company has distributed us in different hotels. We had the chance to be in this hotel and really taken good care of. All the personnel - from the cleaning stuff, the reception, the concierge, the stuff in the restaurant - were extremely kind and attentionate. The management of the number of people arrived this Saturday evening and the assignment of rooms was done in a very orderly and efficient manner respecting the priorities for elderly people and families with children. The stuff in the reception, our friends Kamal and Faham, were particularly caring, responding to our questions with patience and importantly with a genuine smile. We really appreciated their professionalism which is a very important qual