Pearl Swiss Hotel

+ Unfortunately my experience at this hotel had me checking out at the next opportunity. Staff was unfriendly and demanding and the rooms meant for a couple was tucked next to the garbage room with flies and a foul smell

+ This hotel stafft are bad behavior in reception.They're not friendly and not helping the Guest.They fight with the guest.They took my money 50dhs for key Card .When we're check in time,They don't explain about the key card.Just check with your team.It's happen (Check In date 30/11/2025) night shifft.He's fight with my wife and check your telephone call voice.We never find our life this kind of bad behavior.we never come back this hotel next time.!!

+ Formal Complaint — Pearl Swiss Hotel Subject: Formal Complaint Regarding Unprofessional Behavior of Staff Member — Pearl Swiss Hotel Dear Pearl Swiss Hotel Management, I hope this message finds you well. I am writing to formally report an incident that occurred at your property. Date & Time: 31 October 2025, 23:19 (local time) Location: Reception area Staff Member: Manager — Mr. Qamal Sohail Guest Name: Maksim Sulimov During my interaction with Mr. Qamal Sohail at the reception, he unexpectedly raised his voice at me and refused to assist with my request. This behavior made me feel disrespected and uncomfortable as a guest. Moreover, The water from the bathroom leaks onto the floor every time I take a shower. There's a lot of dust in the room. They forgot to provide us with a foot towel on two occasions, and they never provided us with a face towel. Only one of the power outlets in the room works. The breakfasts are not very tasty. They even have a broken coffee machine, and no on

+ Good location and great service from staff

+ Standard breakfast. What would be expected for the region and the clientele? Good, I would stay. I have been staying there on and off for the last 6 to 7 years.

+ Personale gentile ed educato