Swissôtel Al Maqam Makkah★★★★★

+ Don’t book hotels.com didn’t help and hotel didn’t help wrong date was booked as a mistake of the hotels.coms part I’m in dispute and will claim indemnity for this do not book this hotel as they’re not helpful and not through hotels.com I’ve always been a loyal customer I was let down badly, when I did all I could in my power contacted them straight after booking upon realising wrong date was booked as an error on hotels.com part was for the date I was flying out. I got in contact straight away

+ Clean rooms fab food excellent location and friendly staff will be back again.varied breakfast and fab evening meal.. highly recommended.

+ Nice nice Good hotel

+ Excellent umrah trip

+ The location is excellent. Only problem is the disruption from the hotel staff for non existent reasons. Mid afternoon, i take a 45 min nap to be able to do asr prayers in the mosque. A staff barges into my room carrying a portable ac, this is a guise for workers accessing your room, possibly go through your staff if you are not in. And then again in the middle of the night my 3 hours of planned sleep again got disrupted by hose keeping at my door but luckily ihad locked it fully plus a call from reception saying something about my checkin like it could not wait till morning. The hotel must realise we choose them coz of the vicinity to the Kaaba and ability to take these power naps without interruption so can achieve our Ibaadah goals

+ Easy check in … and service staff were very helpful and friendly.