Don't panic its not that bad!!!
+ I must admit before I left the UK and after reading the reviews I panicked and tried to find another hotel even though we were only staying a few nights. Well what can I say it wasn't that bad!! Yes the room was small (standard) but it is a city break and unless you are paying top dollar you kind of expect that. It was clean the bathroom although small was usable but you could run off with the safe if you wanted as it was not bolted to anything 🤣. All the staff we engaged with with friendly and helpful. My only real criticism of the hotel is the amount of gentleman staying there for a hair transplant it's not what I ideally want to be looking at during breakfast, blood swamped bandages soon puts you off you breakfast apart from that a good little hotel in a fabulous location so don't panic 🙈
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Overall experience was ok, but not as expected!
+ We had a warm and pleasant check-in experience, welcomed by a young man named Yaseen. He was very helpful and shared great tips for getting around the city, which we truly appreciated. The hotel is in a fantastic location—just a few minutes’ walk from the main road and the tram station.
However, there were a few aspects of our stay that could be improved. The room was quite small for three adults, with limited space to move around. Housekeeping also seemed a bit inconsistent; the beds were made, but the floor did not appear to be cleaned, and the bathroom unfortunately had an unpleasant smell.
Noise was another issue, as we could hear a lot from both outside and within the hotel, suggesting that the sound insulation may need attention. Breakfast was also below expectations, with limited choices and not enough seating. The staff mentioned that items were finished by 9:30am, even though breakfast was advertised until 10:30am.
Additionally, only one of the two lifts was working during
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We don't recommend this hotel!!
+ We don’t know where to begin. My dad had booked this hotel for us, as it had a 4 star rating and had pool/spa facilities. We were a family of 10 that had travelled from London to Istanbul for the October Half Term.
On the night we checked in, we had issues with the rooms we booked, as they weren’t suitable for the number of guests we had in our group. We had booked one ‘superior triple room’ which was meant to have 3 single beds, but there was a double bed and a single bed instead. Also, the ‘superior double room’ wasn’t big enough for 3 guests, as we had to been led to believe when booking. The staff member who booked us in was also very rude and arrogant, he wasn’t wearing a name tag either. We had arrived at the hotel from the airport around midnight, so it was unnecessary stress to be disputing with hotel staff at that hour. After much back and forth, we were given an extra temporary room for the night. The next morning, there were 2 staff members that did assist us with our ‘sup
أكتوبر ٢٠٢٥
Great SCAM Hotel. Stinky WC, bad cleaning
+ The superior room size is about 10-12m2. Toilet stinks. Breakfast room needs better cleaning. The website and Internet presentation doesn't match reality. 2 stars,never 4! Kind staff however.
أكتوبر ٢٠٢٥
Lovely warm welcome in the heart of old town Istanbul
+ Exceptionally warm and professional welcome to the heart of Sultanahmet. We picked this hotel for the location as it is just a 5 minute walk from Sultanahmet Square. It is beautifully appointed in the lobby and our room was on the small side but perfectly suited to our long weekend. I would expect any hotel room in the depths of any old town in a city like Istanbul to be small anyway! The bed was very comfortable, AC very welcome, and it was quiet. Bathroom could do with replacement sink/toilet but was serviceable and the shower hot and easy to use. The breakfast room also needs renovation but the view makes up for a lot! We ended up eating out for breakfast after the first day as it was a bit cramped and busy for us and the food whilst ok didn't feel worth the queue and hectic start to the day. Breakfast also started a bit late for us at 8.30 which is when we wanted to be at the big attractions to miss the worst of the crowds anyway.
Finally the other lure was the pool and spa. The
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+ We stayed at this hotel recently and unfortunately the overall experience was disappointing. The property itself felt quite old and worn out, from the furniture to the bedding, which didn’t feel fresh or comfortable.
While the staff was polite and helpful throughout our stay, several facilities were not up to standard. A baby cot was not available on the first night, and when provided the next day, it appeared unclean and too small for our baby’s height. The iron board was tiny, the bin lid didn’t work properly, and the TV wasn’t functioning at all.
Breakfast was below average with limited variety, and there were no baby-friendly options such as porridge. For families traveling with young children, this was a major drawback.
Overall, despite the kind staff, the condition of the hotel and its amenities fell short of expectations.
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