Nova Plaza Crystal Hotel & Spa

+ Unfortunately hotel wasn’t as clean as it could be. Shower wasn’t sealed properly meaning water kept escaping around the toilet. Walls were also scraped.

+ Property location is excellent, rooms are fairly modern. The view is awful, plus only 1 bottle of water was given between 5 guests. When we arrived for check in, I had paid for a connecting room. We were however placed in 2 separate rooms and told to come back the next day. The check in staff were not transparent and said Id only booked a single family room which wasn't the case. Staff simply shrugged this off, rather than deal with the complaint. Then there's the bell boys constantly harassing for tips, even when they've done nothing to help. One asked for a tip for simply shaking my hand. I have been all over Turkiye, the first time I came to Istanbul was over 20 years ago. This is the first time I have experienced this. What a disgrace they are to the great nation of Turkiye.

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+ Horrible stay at Nova plaza, very small room Unfriendly staff at all Don't believe that all rooms come with a balcony they don't and they ask for extra charge even if it shows balcony on the stupid expedia web Very ugly pool No spa included Just all in all horrible

+ L'albergo si trova in una buona posizione Il personale non parlava italiano Le camere erano abbastanza pulite e il servizio l'ho trovato buono. Per quanto riguarda la colazione sono rimasta molto delusa, c'era pochissima scelta di dolci ( quasi zero) le macchinette del caffè non funzionavano quasi mai e il secondo giorno siamo scesi al ristorante e non abbiamo trovato più nulla nonostante fosse l'orario giusto.