Doubletree By Hilton Antalya City Centre

− 1. During check-in, my information was not present in the system as I have made already the payment. Not sure if they modified the booking. Later allowed me after phone calls and a passport copy. And they did not provide invoice for my stay and when requested no response from them. But they are writing to my friend who stayed with me saying only agency to provide the invoice. they modified booking with my friend contacts which is not ok when booked through booking.com agency with my transaction and contacts. This service shows suspicious on privacy and personal information from the hotel Service team. But they were nice during the interactions and talking friendly. Just that I don’t like when they mixed personal informations and not providing invoice. Never had such experience in any of the hotels. 2. Bathroom was so smelly that felt so bad. Not nice even after cleaning from the room service.

− TV is old , every tv nowadays got smart

− The phone wasn’t working in my room and room service wasn’t available.

− Ingenting negativt