Grand City Hotel

+ Not clean at all

+ This hotel has 3 branches. Unfortunately, we were placed inside a hotel other than the one in the pictures and it does not have the same quality. Also, the first time you open the room you find the bad smell.

+ Poor WiFi (internet) Their service are too expensive like more than double of the normal price, apart from that's every other things are good

+ My stay was great and everything was wonderful

+ Position side of this hotel is, it is situated on nice location -Tahrir Square. Building is very old and no one will like the entrance at the ground floor as area is not clean - dust, garbage. Elevator is very old. No lift man or any one to help to go up for the first time. So, I needed to climb up to 7th floor with stair case. They provided a big room. But, furniture of the room need maintenance. No complimentary drinking water. I booked the room with breakfast. but, they can only serve breakfast after 9 AM as they buy from local shops. We would not stay on this hotel in future.

+ Avoid at all cost! I arrived late in the day only to find out that they did not have my pre-paid room available. Just hours before my arrival I had whatsapped them to make sure that everything is fine and they lied to me saying my room would be waiting for me. When I arrived, they said they have no room and would give me a room in a sister property which looked much worse. I asked them if they can organize a stay in a nicer hotel and they refused. Just to make sure: I had a confirmed reservation, just saying this again! Also, the lobby looks not even close to what they show online. Avoid at all cost.