Royal Lancaster London

+ I have stayed in high end hotels all over the world and this was up there with some of the best service I have experienced from every member of staff I came encounter with. Service with a smile. No notes from me. They were brilliant

+ My husband and I have been staying at the Royal Lancaster for years, long before its amazing and stylish renovation and are happy to see how this landmark hotel has evolved. This privately owned hotel is a true gem amongst London's five star hotels and it definitely stands out. The location is perfect: everything is easily reachable but the fact that you are so close to the Fountains at Hyde Park provides a sense of tranquility. No better view to have your breakfast! The rooms are recently renovated with understated finesse and views that you cannot imagine until you've spent a day and a night there. The cleanliness is top! Top marks should also go to the breakfast offerings, the variety and options are some of the best we have encountered worldwide. They truly cater for every taste and religion. What truly sets this hotel apart though is its staff. You will find some of the friendliest people who will go out their way to make your stay perfect and they are the reason we keep com

+ My husband and I returned to the Royal Lancaster last week and at the risk sounding repetitive, so many people take the time to write bad reviews, which at times can be helpful, but we believe that it is equally important, if not more important, to share positive feedback. Returning to the Royal Lancaster was like coming home:) In my previous reviews I mentioned that this hotel is outstanding in every way and the people employed at the hotel make it special, which is why the Royal Lancaster stands out from their competitors, and it is rated one of the top hotels in the world. In addition to giving accolades to other named members of the Royal Lancaster team, I have made special mention of Maggie Cheng, the Front Office Manager whose passion to deliver to the highest standard continues to shine through. We had shared with Maggie our personal medical circumstances during our previous stays at the hotel and reached out to her in advance of our recent stay. Maggie responded immediat

+ We had such an amazing experience at this hotel. Every single staff member was incredibly warm, welcoming, and genuinely friendly. Each morning at breakfast, we were greeted with smiles and a cheerful “good morning” everywhere we went. Although we only stayed for three nights, Joe made a lasting impression. Every time we arrived or left, he welcomed us with the biggest smile and the best energy. He is truly one of the kindest, most personable people we’ve met. We always enjoyed chatting with him while waiting for our Bolt, and thanks to him, the wait never felt long. We spent 3 weeks traveling all over Europe and he made this one of the most memorable stays.

+ Loved the location, amenities and staff; especially Joe who always acquired us a taxi and greeted us with a smile upon our return at days end.

+ Very nice hotel. Very friendly staff. Clean and accommodating at the restaurant with a wide variety of choices at the buffet both at breakfast and dinner. The Thai restaurant was excellent food, a must try.