Canopy by Hilton London City

− Cost

− Check in process took over 1/2 hour with no explanation as to why. We had requested that all three rooms were joined or on same floor, three different floors were allocated and couldnt get between floors. The sewage and stale water smell in our bathroom was horrendous, complained to management who set maintenance and housekeeping for zero solution. Final night was so bad requested new room, options presented were poor and not feasible. Had to complain in twitter (X) to get a resolution, which was inadequate. When checking out was told that the smell was a known issue. Book with extreme caution.

− Nothing

− We noticed that the bathroom sink was clogged during our stay. The breakfast selection was a bit limited and could use more variety.

− The bed was quite small, and the bathroom could have been better equipped, but considering the price it was fair.