Sanderson London

+ Amazing service and overall experience. Especially the staff made it so special. Lay and Biswash were very kind and guided us through our tea journey. They gave the best recommendations and were very sweet. PS: we recommend trying something new such as mixing sensha with very berry ;)

+ A fraud of a 5-star hotel – hugely disappointing We booked Sanderson London for my 40th birthday because I wanted the trip to feel really special and chose what is advertised as a 5-star hotel. Unfortunately, the reality was anything but five-star. Our first room had such an overpowering smell of damp that we had to ask to be moved. The replacement room wasn’t much better. There were stains all over the curtains surrounding the room, dirty marks across the walls and furniture, cracked and damaged flooring, broken blinds, and a faulty shower that sprayed water everywhere and appeared to have mould around it. The following day, we were moved yet again and upgraded. While the final room was an improvement, by that point it was simply too little, too late. Spending part of a special birthday trip packing up and moving between rooms because of basic cleanliness and maintenance issues is not what anyone expects when paying for a 5-star experience. What made the stay even more disappointi

+ Konum bölgedeki alışveriş alanları ve sosyal mekanlara çok yakın araç kullanımımız çok nadir oldu. 4 kişilik bir aile olarak 5 gece konakladık. Otelin genel dizaynı, odalar, bar ve girişteki bilardo salonu oldukça keyifli ve kullanışlıydı. Kahvaltısı çok başarılı açık büfe + a la carte olarak hizmet veriyorlar. Personeller güler yüzlü ve ilgiliydi. Kendimizi iyi hissettiğimiz bir konaklama oldu.

+ The location is amazing, and the interior design was truly inspiring.

+ A Birthday Celebration Completely Ruined Having stayed at the Sanderson Hotel on several occasions over the years, this experience has left me so disappointed that I will never stay here again, nor would I recommend it to anyone. My partner booked the Loft Room with Terrace as a surprise for my birthday. Before our stay, he spoke with a member of staff several times to confirm the reservation and even received an email confirming that Room 219 had been reserved for us. Confident that everything was in place, he planned an entire birthday celebration around our stay, including drinks at the Rivoli Bar at The Ritz, dinner in London, and cocktails at the Long Bar before returning to what should have been the hotel's signature room. When we arrived at reception, we gave our details and showed the confirmation email. Three members of staff spent time trying to locate the booking before asking us to wait in the bar while they investigated. We were offered drinks, but despite the offer, we

+ The rooms were lovely and was upgraded on arrival