Radisson Blu Hotel, London Euston Square

+ Booked this with Princes Cruise Line-Location was not near historical locations. The atmosphere was one of in transition between ownerships where staff was unfamiliar with the new computer system, unable to find reservation information for specific needs, such as, disable rooms not available. Rooms: carpets were stained, baseboards were broken, HVAC was in the room with exhaust hose outside of the window. A few friends did not have air-conditioning in their hot room. Cleanliness was very poor. Value: too expensive for its location, service and cleanliness. Noise Level: People on the street drinking alcohol all night in the surrounding area and one man lying on the ground in the front of the Hotel's door. Noise level was high as people talked all night and the train station was across the street. Servicer: No one to help schedule for sightseeing, staff unable to direct you to the nearest area to pickup local transportation to and from sightseeing locations. The best was its R

+ What a great experience. We had let the hotel know it was our granddaughters birthday. From the moment we checked in we were thoroughly looked after. All the staff made our granddaughters stay one that she will never forget. Particular thanks to Barbara who went the extra mile. All the team were very friendly. We will be talking about this trip for a long time. Many thanks!

+ The staff were amazing, especially Barbara on the reception who paid extra special detail when checking us in as it was my grandaughters Birthday and she recalled her name when booking us in. The staff made a fuss of her and in our room were balloons, a number 8 on her bed made of petals and complimentary drinks and a birthday cake. It was an amazing stay from start to finish and this was due to the attention to detail and the way the staff made my granddaughters stay so special. When we returned to our room after a trip out in the day she had a goodie bag with sweets and treats and a teddy bear which was amazing. We were given complimentary breakfasts also which were amazing. What an amazing stay, we would highly recommend, and we will definately come back. Our granddaughter is already asking when she can come back again !

+ The staff were lovely, hotel was clean and comfortable and the location was excellent

+ Great location

+ Location Clean room Deep bath