Citadines Islington London

− We arrived during a very hot weekend in London. When we entered the room we found that the air conditioner was not working. We had been given no prior notice of this. If we had, we would have made alternate accommodation arrangements. The room was baking hot and stayed that way for the 2 nights we stayed there. We were provided with a portable fan and portable air conditioner. The air conditioner only worked for a couple of hours when it was topped up with ice. My husband and I barely slept the nights we stayed there due to the heat. We received no apology from staff. It was extremely disappointing given we had been loyal guests. There was also an awful smell emanating from the drain in the bathroom and black mould in the corners of the shower.

− 짐이 있었는데, 돌아가지만 짐을 이동하기 쉬운 방향이 있었는데 가까운 계단을 안내 해 줘서 체크인 할때 기억이 아쉽네요.

− Maar 1 keer per week schoonmaak en voor 6 dagen kregen we maar 1 handdoek per persoon, echt heel vreemd en niet fris! Verder waren de stoelen en kleedjes met vlekken en aan vervanging toe. Slechte prijs-kwaliteitverhouding gezien dit alles (we betaalden meer dan 300 pond per nacht). Beddengoed was aan vervanging toe.

− When we first arrived the aircon did not work in our large apartment but Citadines remedied that by givings us two studios for the same price which turned out well for us.