excellent
+ Best place ever.
We went multiple times.
Every room is beautiful.
Restaurant is anciant and you should get lunch here (not afternoon tea sorry).
Every detail is kept in mind. Thank you.
Apr 2026
Amazing Experience!
+ My husband and I stayed for our 10th wedding anniversary and had the most amazing time. The team on reception were very welcoming and Paul and Nick went the extra mile to ensure our stay was special. Thank you! We spent some time in Cakes and Bubbles, which we would highly recommend. Roy was lovely, and the food and drinks we had were absolutwly delicious. We also spent some time in Akasha, the spa, which was a real highlight. Whilst we were there as a couple, we'd absolutely recommend the hotel to families as it seemed very family friendly. We'll definitely be visiting again!
Apr 2026
Exceeded expectations, 10/10
+ Recently, my partner surprised me and we stayed at the enchantingly charismatic, Hotel Café Royal in central London. Upon our arrival, we were met with one of the managers, Kurtis who very quickly made us feel like our decision to book this hotel was the right one. Whatever it was, Kurtis ensured we had the best time and he went the extra mile to make our experience an exquisite one. In addition, we quite enjoyed the hotel bar, and were given some history of the hotel by, Kurtis. So we would like to say a huge thank you, you are truly an exemplary in hospitality and we shall be returning because of this.
This is an experience you don’t get elsewhere, thank you to all the staff, and in particular, Kurtis for a truly fantastic stay.
Mar 2026
A wonderful wedding anniversary treat
+ Lovely place to celebrate our 15th wedding anniversary. From start to finish we were looked after well. Our room was a junior suite overlooking Picadilly Circus but was also totally slient thanks to some amazing triple glazing. Some nice touches included a bottle of fizz, cakes and even a crystal vase as as a gift. We ate in the Grill Room and enjoyed lobster, preceded by some fresh, light salads. Staff were wlecoming and helpful throughout. All in all, impressed!
Mar 2026
Excellent and kind service
+ Every time I have been in this hotel's outlets I feel meticulously looked after. This time the service was also excellent, thanks to Caitlin and Daniela at the restaurant, as well as Daniel and Bella at the bar.
Mar 2026
Exceptional experience in an idyllic location
+ Exceptional customer service from Caitlin, Daniel, Bella and Marcello. Thank you for the delicious cocktails, snacks and meal! It was a very special experience.
Mar 2026