Central Park Hotel

− Non c'è una cosa che mi ha deluso

− There were mushrooms growing from the floors and sideboards and the staff were unconcerned when this was pointed out. Tried to charge us £60 to upgrade to a "superior double room" which while it was mushroom free was smaller had mildew on the windows, grime around the base of the toilet and brown liquid in the fridge. Left after one night to stay with family not worth the £340 for 2 nights

− We stayed at the Central Park Hotel in London (June 27–30), which we booked through Booking.com. Unfortunately, the first two nights of our stay were seriously ruined by numerous problems. On the first night, we were given a room where the air conditioning wasn’t working, even though it was extremely hot because the towel warmer in the bathroom hadn’t been turned off. The room also had no window, and the only solution offered was to sleep with the door open, which made us feel unsafe as two women traveling together. The next day, we were moved to another room, where we found several cockroaches. We immediately reported the problem and were then upgraded to a third room, which was clean and satisfactory. We appreciated the staff’s kindness and efforts throughout our stay. After our stay, the hotel acknowledged the issues with the air conditioning and the pests but refused to grant us a refund, offering only a discount on a future stay—which is of no interest to us. Despite sev

− Construction work happening on site with one lift working only.