Name: Holiday Inn Express Park Royal by IHG
Address: Victoria Road North Acton, London, GB
Rating: 7.7

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Guest reviews

7.7Good

4,799 guest reviews

Score breakdown of the 22 most recent reviews

Lisa· Solo

5/10

+ Rooms were exactly what we needed for our stay

− Checked in around 2:30pm was allocated 2 rooms next to each other, rooms 113 & 114. When my daughter entered our allocated room,114, another family was already in that room. When we was at the reception, trying to rectify the issue, another member of the family in the said room told us that when she returned to her room, on the 2nd floor, another family was also in her room. Luckily, she hadn't left her belongings in that room. We were both allocated new rooms. The staff on reception explained to us, that because we booked in at the the same time, there was a default on the system and both our families were allocated the same room. I believe that this was a serious breach of safety and security on the hotels part

Jul 2026

marilyne· Families

10/10

Au top je conseil sincèrement et j y retournerais si j ai l occasion

+ Tout était top : matelas très confortable même ma fille dans le canapé lit / douche top toujours du linge propre (on est resté 7 jours ) , petit dej en forme de buffet et les gens à l accueil au top même si j étais pas douée en français - le sourire la gentillesse au top

− Une seule chose : l emplacement de notre chambre / dans le coin de l immeuble et côté route du coup on entendait le métro et les voiture camion de livraison poubelles etc … mais après avoir harpenter Londres de long en large tous les jours on dormait quand même …

Jul 2026

Elina

8/10

A clean, well-located hotel with excellent transport links

+ The hotel is in a great location, just a one-minute walk from the tube station. The room was clean and comfortable, and it was very convenient to have coffee shops and supermarkets directly across the road.

− The breakfast could be improved. The selection was quite limited, with very few fresh vegetables and fruit, and there wasn't much variety beyond cereal and basic options.

Jul 2026

Nour· Families

9/10

+ They were kind to let me leave my car few hours after check out for free

Jul 2026

Konrad

8/10

+ I really appreciate a breakfast included in price. Great range of food and hot and cold drinks

Jul 2026

cumhur· Families

7/10

Önereceğim bir otel

+ Metroya yakınlığı çok güzeldi çalışanlar güleryüzlüydü

− 2 hafta kaldık ancak çarşaflar 1 kez değişti

Jul 2026

Holiday Inn Express Park Royal by IHG

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