It was ok but could do better.
+ We booked this hotel as my Husband was taking part in the London marathon and we also wanted to be near a friend's hotel a few streets away. We booked the room via the Secret Escapes website and I suspect this is why we ended up with the room that we did (Rm 302).
The hotel is on a quiet-ish street near Russell Square. We received a warm greeting on checking in and the reception area looked clean and maintained. The staff were friendly and helpful during our stay. The hotel has a lift. We were told on arrival that the hotel had decided to start breakfast on Sunday an hour earlier due to the marathon which I thought was a nice touch. It didn't affect us though as we had made other arrangements for breakfast.
Our room was on the top floor at the far end of a fairly long very narrow corridor. Due to the age of the building there was an odd slope to the floor of the room and the windows are only single glazed. The room had two windows but one looked out onto a roof area. There wa
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+ Ce n’est pas un 4 étoiles.
Pas de douchette.
Literie correcte.
Restaurant indigne d’un hôtel 4 étoiles
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+ Staff where very friendly, was great it had air conditioning cause was pretty hot while we stayed.
− That there was no fridge in the room to put some drinks or breakfast supplies in
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+ Lovely, quiet location. Large room, especially for London. Everything you need for a couple of nights stay - hairdryer, tea, coffee and biscuits, safe, toiletries, lovely bedding and a huge bed.
− Good quality fixtures and fittings but all a little tired. The room required some TLC - stain on carpet, damp mouldy patches in the bathroom and on window ledges.
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A great hotel that I would stay at again.
+ Great location, friendly helpful staff, spacious room with everything you need, big bathroom, good shower, comfy bed, great breakfast selection.
− Nothing.
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+ o hotel é muito bem localizado, café da manhã Bom.
− ficamos num quarto no subsolo, o ar condicionado estava quebrado, estava bastante quente.
os funcionários não faziam questão nenhuma de serem gentis. Mesmo sendo uma noite, não me deixou saudades.
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