Dukes London

+ We love The Dukes! Cozy, charming and always a great experience. The Great British Restaurant is delicious and beautiful. And The Dukes Bar is a treasure (hotel guests can reserve a spot at the bar!).

+ Nothing short of amazing. Minute we walked in to the moment we left. 10/10 will be back.

+ Charming older historic hotel. Excellent staff and lovely bar and breakfast. The concierge services are top notch. The hotel is showing some age since my stay 5 years ago and the elevators can be difficult. But I understand it will be undergoing renovation soon. All things considered it’s a terrific place with great staff. I’m glad I made it back a second time.

+ Stayed one night on Dec 24, 2024. When we left the hotel we told the people at the reception and the head concierge that we would be back for the nights of Jan 9 through Jan 13th and even left a piece of luggage at the hotel. Two days prior to our arrival of Jan 9 I received an email saying that the hotel would not honor our booking since they would go through a renovation. They assigned us a different hotel which was not of the same quality/standards and forgot about us from then and on. Why the hotel did not alerted us while we were there on Dec 24th that it would go through full renovation and we should look for another hotel? Seems just irresponsible and of huge lack of consideration to its guests. Not good at all. I have been requesting a full reimbursement with no answer up to now. We of course did not stayed at the hotel they wanted to assign to us. Booked and paid a different hotel.

+ The facilities a bit old but a nice classic hotel

+ Dukes is a gem. The location is fantastic and the staff is certainly the best in London. I've stayed at several wonderful hotels in London, but Dukes is my favorite. I will always choose Dukes before the other hotels.