Park International Hotel

+ I had a very disappointing experience with Park International Hotel and Booking.com regarding my reservation (Ref: 6997693898). In June 2025, I made a non-refundable booking for 23–26 July. Immediately after booking, I realized I had selected the wrong dates and contacted the hotel. I was clearly told (and later received written confirmation via Booking.com) that a one-time date change would be possible, subject to availability. I submitted my request on time, but instead of a proper response, my case was delayed multiple times. Eventually, I was offered a much higher price (£939.60), about £295 more than what I originally paid. What is particularly concerning is that during this entire period, the same room category remained available online at lower prices. I even offered to switch to a standard room for around €685 (close to my original payment), which was clearly available — but this was ignored. In the end, my request was rejected without properly addressing any of my proposals. E

+ The hotel is in an excellent position on Cromwell Rd Kensington and so close to Tube stations, museums, supermarkets and other tourist attractions. My room was very large and overlooked busy Cromwell Rd but was very quiet. Facilities in the room were excellent and I had a very comfortable stay. Staff were all very friendly, efficient and accommodating and would have no hesitation in booking this hotel again 😊

+ The room was disappointing as the pictures depicted when searched beforehand look to be kept up. When arriving the room was clean but the carpet was old and stained and the walls marked up. We asked for help with the safe in the room and received none. Also asked for a wash cloth to wash face and were told only suites get wash cloths! Unbelievable! Guess the middle class guests aren't expected to wash their faces???

+ This hotel and room was so disgusting. The carpet had huge stains. The curtains were stained all over. Worst of all the room smelled like sewage. I went to a different hotel even though I had pre paid for 3 days. Do not be fooled. The rooms are filthy.

+ Nice people, clean rooms

+ This was our second time staying here while in London. Room was comfortable, had an issue with the safe but was quickly resolved. Breakfast is GREAT! Easy access to underground with a 5 min walk, also close to shops Tesco sainsbury, staff always nice and helpful. Would stay again!