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Stays / London / The Sumner Hotel

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The Sumner Hotel

Name: The Sumner Hotel
Address: 54 Upper Berkeley Street, London, GB
Rating: 8.1

★★★★☆ · London8.11,355 reviews

Guests love:LocationFriendly staffBreakfastCleanliness

54 Upper Berkeley StreetShow on map

Check-in from 13:00:00Check-out until

11:00:00

Free WiFiinternet serviceswifi available in all areasshared lounge/TV areaAir conditioningHeatingdry cleaningLaundry

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Overview

Hotel Overview: Nestled in the heart of the city, The Sumner combines luxury with sustainability, boasting LEED certification and a commitment to eco-friendly practices. Its striking contemporary architecture and prime location make it a standout in urban accommodation.

Accommodations: The Sumner caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 200 elegantly appointed guestrooms. Each of the 200 rooms at The Sumner exudes sophistication with plush bedding, marble bathrooms, and private balconies offering stunning city or garden views. In-room amenities include high-speed Wi-Fi, state-of-the-art flat-screen TVs, and fully-stocked minibars. Rooms feature exclusive toiletries and spacious layouts ensuring a blend of luxury and comfort.

Facilities & services

Internet

Free WiFi

internet services

wifi available in all areas

Food & drink

shared lounge/TV area

Services

Room service

dry cleaning

Laundry

concierge service

Daily housekeeping

Ironing service

Accessibility

Elevator

Lift

Wheelchair accessible – no

Elevator door width (inches) - 68

Elevator door width (centimeters) - 173

General

express check-in/check-out

Lockers

face masks for guests available

invoice provided

food can be delivered to guest accommodation

first aid kit available

hand sanitizer in guest accommodation and key areas

Guest reviews

8.1Very good

1,355 guest reviews

Score breakdown of the 29 most recent reviews

Lynne· Families

9/10

Fantastic staff. Very welcoming

+ Perfect for a concert in Hyde park

− Bedroom Furnishings a bit tired

Jul 2026

ISABEL· Families

7/10

correcto pero decepcionante la falta de atención con la habitación solicitada.

+ Habíamos solicitado una habitación en la planta de la calle y nos dieron una en el sótano. Habíamos solicitado ducha y era una bañera... Ubicación muy buena Desayuno correcto Personal de recepción muy mejorable

− que no me dieron la habitación que había solicitado en la planta de la calle, desde la reserva que confirmé en abril. Lo tenía confirmado por el chat de booking 2 veces. Pero no cumplieron

Jul 2026

Kieran· Solo

8/10

I could stay there again.

+ Good location. Friendly staff.

− Room was very run down. Nice and clean tho. Breakfast room was very warm. I got there late and the meat and cheese was sweating.

Jul 2026

Lamija· Couples

7/10

Generally liked the hotel but I think for over 700€ for two nights it was too much, i didn’t like the breakfast at all.

+ Fantastic location

− The bathroom , and that the room and kitchen was on the -1 floor

Jul 2026

Richard· Solo

1/10

Not a serious hotel.

+ Nothing. I was locked out all night.

− They declared me a no show without notice (no attempt to call or email, nothing like that), and I spent the night without accommodation in London with laptop phone bags etc. I tried many times to call them from outside the property with no answer. I emailed them complaining about the deemed no show along them for an explanation and still await an answer (1-week later).

Jul 2026

pauline· Couples

8/10

Good

+ Excellent location

− No tv apart from Netflix etc

Jul 2026

Location

54 Upper Berkeley Street

1 hotel

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What's nearby

Kensington Gardens

Hyde Park

Paddington Central

London City Airport (LCY)

Heathrow Airport (LHR)

Gatwick Airport (LGW)

Luton Airport (LTN)

Regent Street

Oxford Circus

London Palladium Theatre

Oxford Street

Bond Street

No availability for these dates

Check-in · Check-out

Rooms & guests

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guest accommodation is disinfected between stays

Safety Deposit Box

delivered food is securely covered

physical distancing rules followed

process in place to check health of guests

Car hire

Non-smoking throughout

Key card access

Key access

Smoke alarms

CCTV outside property

CCTV in common areas

Non-smoking rooms

Fire extinguishers

Air conditioning

Private check-in/check-out

Heating

Fax/photocopying