Four Points Flex by Sheraton London Kensington Olympia

− Petit déjeuner pas un grand choix.

− the price is definitely crazy for a single room in which you basically could not open your suitcase for how small the room was. The ground floor room had a very small window and you had the feeling of being in a box (I heard they sell also windowless rooms). the upper floor room in which I stayed the last part of my trip at least had a bigger normal size window. The cleaning is very disappointing as the rooms have carpet and the cleaning ladies use their outside shoes to clean the room. I asked and the carpet is washed once a month but the rest of the time you basically have a dirty carpet. I found the stains in the bathroom and when I asked about it they just cam in and wiped a piece of paper over it to take it away. no...product, no nothing. The reception staff is extremely polite and available although when I had to make some changes in the booking I felt the staff responsible for bookings etc wasn't really helpful to begin with while the reception staff was. PS. The coffee I tried

− Μικρό δωματιο, ακριβό σε σχέση με το τι πρόσφερε, λερωμένο δάπεδο στην είσοδο, οι καμαριέρες δεν συμπλήρωναν τα απαραίτητα (shower gel, body lotion, conditioner) έπρεπε να ενημερώσουμε. Έλλείψη ερμαριού και μινι μπαρ στο δωμάτιο.

− X

− The fire alarms were so sensitive and went off at the spray of deoderant. The room was also on the small side.

− Our room was extremely small and bathroom door lock was broken