Charlotte Street Hotel, Firmdale Hotels

+ Felt completely relaxed

+ During a brutal London heatwave, I was staying at the Charlotte Street Hotel. After a long, exhausting day of business meetings, I was desperate for a massage to unwind and relax before finally saying "goodnight" to the city. I asked a hotel staff member if they offered massage service, and she highly recommended I contact www.centrallondonmassage.co.uk. I remembered that she also offered me a comprehensive introduction of the French restaurant Elsa, Italian restaurant Norma, Japanese noodle restaurant Ramen moto, Ramen moto Gallio and Indian restaurant Mowgli in the entire street. If all the restaurants in Charlotte street are gems, this lady must be the hidden gem in the area as her service is amazing and thughtful.

+ Quaint but modern, luxurious comfort, the decor, location excellent food and service great staff

+ I am aware of the positive reviews of this hotel. I agree with the descriptions that it is a modern, interesting hotel in a good location. Nevertheless we had some negative experiences. Our room (a few notches above basic) was spacious but somewhat dark and with no view. There was no tea or coffee in the room (but they provided it when asked). We were disappointed with the food. At breakfast, the toast was “stale” and barely toasted. It came with two small dishes of jam. We ordered toast for two but they only gave us jams for one and we had to ask for more. On another day, we couldn’t eat the omelette, which was rubbery and oily. The worst, at dinner, was a dish advertised as red cabbage and crispy duck salad. For the equivalent of $AUD 56, it was a plate of red cabbage with fried duck skin pieces (very little meat attached to the skin).

+ De locatie is prachtig, Britse charme, vijf minuten lopen van oxford street en 10 min van West End. Maar een heerlijk rustige straat. Geen overlast van stadslawaai. Goede service en veel aandacht voor jouw comfort. Warm en verwelkomend!

+ Good room service breakfast on offer