Un piccolo gioiello nel cuore di South Kensington
+ Posizione, giardino, arredamento eccezionali. Bella l'idea dell'honesty bar, dal quale ci si può servire autonomamente in ogni momento, come essere a casa.
− Rispetto alla prima volta che ho soggiornato qui, diversi anni fa, ho trovato un servizio "nella norma", meno attento. Tutti gentilissimi ma senza quell'attenzione personalizzata che avevo trovato all'epoca e che ci si aspetta in un gioiello di hotel come questo. Colazione buona e ricca ma molte portate sono extra costo.
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First class
+ It was beautiful and so peaceful.
The staff superb
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This is a gorgeous small hotel with super helpful staff … I loved my stay with you thank you
+ The wonderful reception staff did everything we asked of them
− Nothing
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A perfect London long weekend
+ We spent a wonderful long weekend in London at Number Sixteen, and it exceeded our expectations. The hotel enjoys an excellent location, just steps from the South Kensington Tube station and in a lovely area that's a pleasure to explore on foot.
When we arrived, our room wasn't quite what we'd expected (it was actually much bigger than anticipated, though a little too dark for our taste). The hotel manager was very flexible and happy to accommodate our preference, despite the hotel running at high occupancy. That kind of genuine service made all the difference.
The real gem is the Orangery, a small courtyard where we enjoyed breakfast each morning: a peaceful and beautiful spot to start the day.
As a Victorian townhouse, this is a small hotel with stairs and the intimate scale that comes with it, but if you're looking for a charming, beautifully decorated boutique hotel, this is the place to stay.
One small suggestion for the future: a coffee machine in the room would be a lovely touc
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V welcoming staff; v comfortable room, great ambiance
+ Loved the decor in the bedroom. Bath ridiculously big and tall. Bathrobes. V quiet room
− ? being downstairs
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No Detail is Overlooked.
+ They take care of everything! The staff are unbelievably friendly and helpful-from late night tea to hailing cabs to fresh flowers in your room. This is truly the best hotel I have ever stayed in because of the staff. However, the rooms are also immaculate-from the distinctive decor to the comfortable bedding to the warmed towels. If I could only stay in this hotel wherever I traveled I would be so happy!!
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