South Place Hotel

− Bar closes too early

− The noisiest hotel I’ve ever stayed at. There was loud music vibrating through our room most of the night. I was wearing earplugs and I could still hear it. I called reception at 11:30pm and was told they let a wedding go on late and it will be stopping soon. We should have been told this when we checked in and given the choice of a room further away. Then again at 1am more loud noise started which sounded like rumbling down a microphone. Again I called reception to ask them to sort it. We raised it in the morning and asked for a discount on the stay seeing as we came to sleep and didn’t get any sleep. I was told the manager would contact me on Monday 6th and I’ve not heard anything. The person checking us out didn’t know what the noise was at 1am and seemed like he didn’t believe us. Whatever it was it was loud enough to be heard through earplugs and sleeping tablets! The checkout staff couldn’t care less. Not the experience I expect in a “5*” hotel.