COVE Arne Street

+ Good location

+ The apartment itself was great however we did not receive the services that were advertised eg: air conditioning, no tea or coffee and the washing machine was not working. The communication was not forthright in fixing the machine and I had to after day 4 ask 3 times for fresh towels. The website was incorrect about the air con and we had to leave the windows open for air which meant the noise outside was loud. When you pay a premium for accommodation and you’ve been travelling for 5 weeks you expect a better service.

+ I was told via app that 24 hours ahead we would receive an email with codes to get in. I received an email with directions that gave a link with google directions. Which we followed. It took us to another Cove Hotel! 30 min away after we had been traveling all night from the US. The Cove hotel said sorry and sent us on our way, without assistance. When we finally arrived, there was no email with information. I found a phone number in the Hotels app. And called. They sent a text “What’s App” without any notification. How am I suppose to know that app was going to be used!? We met another renter in the building and the same thing happened and they went to the same Cove location as well. Their keys were waiting at a third location! The location was great and space was comfortable.

+ Clean and spacious apartment, ideal for 4 people with 2 nice bathrooms Perfect location - shops, restaurants and entertainment within a 10 minute walk - Cafe Nero next door !! We didn’t cook but everything was there if you needed it including dishwasher and washing machine

+ Ideal location Great value for money Spacious apartment

+ Comfortabel, genoeg ruimte voor gezin met 3 kinderen waaronder een baby. Fijn dat er een campingbedje voor hem was. Prima locatie. Prima appartement al blijft de penthouse waarin we eerder verbleven favoriet ;-)