Travelodge London Wembley Hotel

+ Poonam as great and accommodating!

+ Poonam was lovely, very accommodating xx

+ Admita and amila they checked me in and they were so helpful good customer service hotel was clean and great location

+ Arrived and the service was pretty decent, kind and helpful staff but when we got to the room there was a plastic bag covering the smoke detector which threw me off a bit as the room smelt of cigarettes. The general cleanliness of the room was pretty bad and there was a lot of stains and chipping paint but I guess you get what you pay for as it is a budget hotel and I wasn’t too bothered. At around 2am whilst we were trying to sleep we found a few bed bugs (I only got photos of one of them) in our sheets and had to go down to the reception, and to be fair to them they switched our room immediately. I understand it’s a budget hotel but no bed bugs should be guaranteed when staying in a hotel. We lost a lot of sleep and I didn’t really want to sleep in the room next door (which is the one they gave us) so I lost a lot of sleep worried about the bedbugs. Apparently the issue will be investigated and they will call me about compensation but I don’t see that happening. I’m newly 18 and hone

+ Stay over on a Sunday evening, very pleased very clean room, excellent polite staff, had a meal in the bar and was very pleasantly surprised, excellent food and very reasonable priced in all very affordable and very good highly recommend

+ Nice clean basic room Staff were lovely so helpful and friendly