Sheriff Hotel

− Mal insonorisé ! Ma chambre était côté ville est vraiment on entend tout, la fenêtre se fermait pas très bien. On sentait l’aire passer …

− Approx 6 months ago booked a room with balcony which did cost us more than the other rooms. We got there yesterday and they gave us our room key and we went into our room. There's no balcony , so I went back to the desk with my email proof that I booked a balcony room and she said well there's guests staying in there long term so they just moved us into a nasty grotty back room and she said there was no difference in price... It was dark and horrible and it's not what I paid for, there was a difference in price and I paid more for the balcony room. I said to her, why couldn't someone have called me to tell me that the room was changed and she said she was sorry and didn't notice til now. 🙃 She then said she'd refund me £20... She actually charged me £20. So I went back to the desk and she said, I know I charged you £20 , we've reversed it. I told them I don't want to stay there and I want a full refund, which granted they did... But only because someone else was having difficulties

− Staff antipático, casa de banho suja quando lá chegamos, não tivemos água quente durante os 4 dias que lá estivemos e não nos foi reembolsado nada, pouca disponibilidade para resolver o problema da água, quarto um pouco pequeno para 4 pessoas, o quarto onde ficamos foi o ultimo piso e fazia muito calor

− Everything else apart from the location.

− Vi fick ingen städning av lägenheten. Kanske var det för att vi blev uppbytta till lägenhet istället för familjerummet? Men det hade varit trevligt om städning hade ingått 🙂

− Vi saknade AC men det fanns en golvfläkt.