Fantastic stay, wonderful food and brilliant friendly staff!
+ What a fantastic stay in a superb location! My daughter and I booked to stay for the night to watch the Bruno Mars concert on Saturday night and avoid the manic rush to Waterloo for the last train. From the minute we arrived (around 2pm) we were greeted by the two super friendly gents behind the bar (sorry can't recall their names) who checked us in immediately with a smile and showed us up to our room. Super clean room, fluffy towels and a lovely comfy bed and pillows. (Also tea and coffee facilities etc included.)
We showered and went down to order some food. From looking at other customers plates, the food looked great. My Daughter ordered the burger and fries and I had seen a Customer with Fish and Chips but could not see it on the Menu. I asked if I could have it and the gent (smiley barman) checked with the kitchen and they did it for me. (Turned out it had been a special request for a regular Customer!!) Lucky me!! It was excellent, super fresh fish and both meals were
Jul 2026
Extremely Disappointing – Booking Not Honoured and No Accountability
+ I booked a room at OYO The Green Man Pub & Hotel, Wembley through Expedia for myself and my 16‑year‑old daughter as we were attending a concert at Wembley Stadium. After a long journey, we arrived tired and ready to check in, only to be told by the hotel that they had no booking for us.
The staff insisted the reservation had been cancelled by Expedia, which was completely untrue. I had received no cancellation notice, and no refund had been issued. Even after showing my confirmation, the hotel took no responsibility whatsoever and continued to blame Expedia, offering no help, no alternative, and no effort to resolve the situation.
This left us stranded on a busy event night with limited options and unnecessary stress at the start of what should have been a special trip.
Technical issues can happen, but the lack of communication, accountability, and support from the hotel was extremely disappointing. A confirmed booking should be honoured, and if there is a problem, guests should be
Jul 2026 I paid £399 to stay for one night in this place. How anyone can justify this is beyond me.
+ The staff were nice
− Everything else was awful. The room was dirty, the “coffee facilities” consisted of a dirty kettle, dirty spoons and tea bags that were left in the room and had dust on them. The mattress was yellow / brown and the bedding was stained. I can accept that no toiletries were provided and that the price had increased as Bruno Mars was playing at Wembley however it is completely unfair and unacceptable to charge £399 for a room that was in such poor condition.
Jul 2026
Good hotel made better by the excellent staff
+ Located in a quite suburban location with good onsite parking. Friendly helpfull staff made the whole experience better. Good food. Excellent.
Jul 2026
+ Lovely pub short walk to wembley arena. Great food and staff.
Jul 2026
+ Everyone was so lovely whilst we stayed there, the staff are great, food had huge portions, lovely pub. Honestly, extra thanks to the staff for everything for my child's first concert at wembley.
− Theres a massive hill on one side that the directions on booking/google took us! There was an easier way up and down to the stadium but only found out after the staff told us.
Jul 2026
