+ The staff was incredible helpful during check-in and check-out. It is a very convenient place if attending an event at ExCel.
− The mattress was slightly uncomfortable.
Jul 2026
Boa
+ Localização e limpeza.
− Não correspondia ao local das fotos e o interior apesar de bom também era completamente diferente, sendo que o das fotos é notoriamente melhor.
Jul 2026
Terrible check in. Unreasonable over charge for check in trouble.
+ Instructions to get key were terrible. No one there. Phone the number from booking.com, no one answered. Dropped message to booking.com, only get the reply the next morning.
Also overcharged me another gbp40 for checking in after 8.30p! I finally get reply on 8.35p.
It is a terrible requirement for checking in before 8.30p for international passengers where flight can delay and get stucked on the road when there was a tube strike.
All the above does not make sense to me. It is just ridiculous.
− Instructions to get key were terrible. No one there. Phone the number from booking.com, no one answered. Dropped message to booking.com, only get the reply the next morning.
I almost paid to stay in the hotel next door.
Also overcharged me another gbp40 for checking in after 8.30p! I finally get reply on 8.35p.
It is a terrible requirement for checking in before 8.30p for international passengers where flight can delay and get stucked on the road when there was a tube strike.
All the above does not make sense to me. It is just ridiculous to get customer pay extra for troubleshooting the check in issues for the property.
The property only has one fan. It was super hot.
Jul 2026
Todo perfecto , recomendable 100%
+ Todo limpio y ordenado.
Zona fantástica, cerca de metro, tren, teleférico, supermercado justo debajo . Zona para comer y tomar copas. Zona muy segura. Recomendable al 100%. Pudimos dejar las maletas al llegar más temprano del chekin y a la salida pudimos hacer lo mismo. Nos encantó la atención!
− Estuvo todo perfecto sobre todo yendo con niños (3)
Jun 2026
Ideally located, spacious and clean apartment which could be perfect with slight amendments
+ Location was perfect and staff very helpful. Apartment was large, clean and comfortable
− The shower in the master bedroom was very difficult to control the temperature and could have easily scalded someone. The shower in the main bathroom had no shower head holder. We couldn’t use the balcony as the door was broken.
Apr 2026
Amazing
+ Great location and easily accessible with public transport and car. The place was exactly as described and a lot of things to visit at your doorstep, on top of that the check was very easy and staff very welcoming
− Nothing.
Apr 2026
