Brompton Hotel

+ Terrible experience had heart surgery on the 2nd of June discharged on the 7th must not travel alone so decide to book 3 nights at the Brompton when I arrive I am told I have made a mistake and booked the 21st 22nd and 23rd not the 7th 8th and 9th when I asked if it would be possible to move those dates and start them from the 7th as I had just had heart surgery and should not travel (I live a 4 hour train journey away) I was told no but I could pay to stay from the 7th so effectively the hotel was seeking to make me pay double for the 3 nights -That's nice of them! did have a look into one of the rooms before I decided and it was very grubby a bit like the attitude of the staff. Ended up not staying and travelling back on the train.

+ Fantastic helpful and friendly staff, brilliant location next to South Kensington tube, spotlessly clean and room replenishment daily and meticulous to detail. Hotel common areas and rooms will benefit from the ongoing refit, but I haven’t found a better hotel in London for anything like the cost of this one. Definitely consider it for your stay.

+ Lo staff, sono stati molto gentili e hanno cercato di aiutarmi. Purtroppo la camera disponibile era decisamente troppo piccola e troppo troppo calda.

+ The location is incredibly convenient and the staff is very nice and welcoming.

+ The location was premium: close to a subway station with lines going all over town, yet very quiet. Staff was very nice and helpful.

+ Posizione perfetta vicino alla metro e in un bellissimo quartiere. Staff molto gentile. Camera pulita e letto comodo