Bros Inn Hotel

+ My booking got canceled last miniute with no information about such given to me before my arrival, very hard to get refund back which I am still waiting for

+ The windows in the room didn’t close as the handle was broken off. The hotel is on a busy street so with the windows open it was really noisy all the time The blind in the window only covered 3/4 of the window so the light from the street lamps illuminated the room all the time The room was noisy and light which made sleeping very difficult. Which the main function of a hotel room The hotel doesn’t have a front desk so nowhere to get it rectified Hallway was dirty and littered post

+ Check in was awful. With no reception they are meant to send a code. We didn’t get it. 40 minutes trying to call while standing on the street! Hotel is very basic and tired. There was no shower gel or shampoo in the bathroom. The carpet is old and disgusting The place was clean enough but it did have a grimey feel

+ Poor Facilities. Tv inaccessible. Dirty stair carpet

+ Its quiet and pleasant but tv didn't work

+ I've stayed in Oyo Bros Inn Hotel on 20-21 Apr 2024 (two adults and child). Booked through Hotels.com. Just want to say it was a worst ever stay in my life. We just went to bed, switch light off and after couple minutes I heard a noise. When I turn light on I saw a mouse running on floor. My daughter was screaming. She couldn't sleep then all night long crying in bed. I have checked floor and I find mouse droppings in every corner! This place should be close by Environmental Health Department!