Thistle Barbican Shoreditch

+ It would have been better to have been able to stay in the hotel that I had selected or, as this turned out to be unavailable a week before the booking, to have been relocated to another that offers equivalent facilities

+ The hotel was closed. We had not been told. There were mice running around the reception! We were moved hotel and where we went was lovely but the main reason we booked this hotel was for the swimming pool for our children and the hotel we moved to didn’t have one.

+ Good value but pool and sauna is a joke

+ Dated and unclean especially the spa, the room did not live up to the description on the web site even after a complimentary upgrade

+ Hotel very tired looking. Bathroom poor Location further from tube than stated.

+ It was clear that the room had not had an update in quite a while, other than the decorating. There was a trouser press with a broken ironing board (it wouldn't stay up), an ironing board in the wardrobe that would only go to half height, no outlets in the room to speak of, a hair dryer from the 80s on the wall in the bathroom that didn't work, a towel warming rack on the wall in the bathroom that didn't work, and the cabinet labeled 'Mini Bar' was entirely empty. My husband ended up ironing his shirt while sitting on the bed with the ironing board between the bed and the wall (a space about a foot and a half wide) because that was the only plug we could find. While not devastating, it was certainly irritating for a hotel we were paying £120/nt for. And before you ask, we didn't have time to call the desk and ask for another board, we had a show to get to. Over all, the hotel was alright but nothing special and I would have expected to pay about half what we did. The rooms need a s