Kensington Olympia Apartments

+ Great flat in nice quiet part of Kensington away from bustle of the city. Tube access was 10-15 min walk

+ Great apartment in a great location, cosy, comfortable and everything we needed for a three day trip. The service was excellent.

+ Nice place would stay again! Very helpful on checkin

+ The apartment was great. And contained everything we needed for our stay. Check in was at a different location, this was detailed in the hotel profile, but not very clearly.

+ Lovely... nice situation! Thank you

+ We booked the flat for three nights after reading that it is a luxury apartment. We have to pick keys from office and walk to the apartment which is long ( with luggage) if you dont have a car. The flat has no lifts, no wifi ( really at a luxuary flat??) , The appliences did not work, the cutlery in the kitchen was so dirty and stained that it deserve to be binned. We tried to wash it twice but the dishwaster does not work. They dont leave any washing liquid to wash it otherwise. The washing machine was EXTREMELY noisy we found out two big metal peices. Unacceptable when you call it a luxury. The internal decor is very tired and ordinary, it is very misleading to call it a luxury flat, it isnt in any way. The sofa is ugly and old, the curtain poles and curtains dont work properly (close). very small TV. We were on the 3rd or 4th floor, without a lift it is a big challenge with a baby or for an elderly person. The management does not seem to bother much, they dont leave any