Royal Saint Germain

− Small rooms but we weren't in our rooms for long. Staff weren't very friendly

− Disappointing air con. We booked due to having air con as we were travelling with a young g baby. However it wasn’t working, we were unable to change rooms and the technician they sent said there was nothing wrong although our room was sitting at 28 degrees.

− After arriving I was disappointed to walk in to a room that was unmade and not clean. Sheets not stripped, dirty water glasses on side of bed. I thought I’d walked in to the wrong room. I was then given another room which felt damp and dirty. The lift was broken and when bringing down bags I had to drag everything down two flights of stairs. I decided to check out and leave the hotel for another. It wasn’t up to the level at which I was paying.