9Confidentiel★★★★

+ We loved the room. Although small, they have top notch details like the shower, which is maybe the best I’ve used. The staff was friendly and attentive to non-French speakers. The hotel itself is very attractive and smells great, a very nice touch that leaves a great impression.

+ Staff had minimal interest in the needs of the customers other than collecting a relatively high fee . . 5 star rating requires a complete commitment?!

+ Great small hotel in an excellent location. Friendly staff.

+ Amazing service great hotel

+ After spending 7 nights, we strongly encourage you to avoid this hotel. Detailed review on google: (1) wife often travels with teddy bear that deceased family member (who loved to travel) gave her (perhaps odd but high sentimental value); (2) item goes missing from our room; (3) we tell reception, they promise to check with housekeeping and check laundry room right away; (4) next morning, they hadn’t checked but again promised to do so; (5) eventually checked, said it was not there and said it may have been sent to offsite laundry facility (very frustrating b/c they could have checked hotel right away to avoid it being sent offsite); (6) next day, told us that hotel *emailed* laundry facility (no response) but had not called them; (7) told them they need to take this seriously, to *call* the facility and for management to call us ASAP – they promised to do so and said they would “make it right” if they can’t find item; (8) checked out next morning, told no update but would call us ASAP

+ Stunning hotel which would be perfect if they invested some money in bedding. The bedding was truly awful, especially the pillows. I’m assuming they were the cheapest options available. They need to be replaced.