Sunway Putra Hotel Kuala Lumpur

− Light in the room felt dim. Bathroom/shower leaks out the water from the door and hand shower hanger was not properly fixed.

− So far all good

− Rigtig mange mennesker i buffeten, så der var rigtig meget larm, og råben

− room above me with kids endlessly running. disturbing

− Breakfast was too crowded. It's a hotel that caters for conferences so tables are set up outside the eating area. The quality of the breakfast food was average, for a 5 star. We couldn't get a metal spoon for the room, we had to order a drink from room service. I don't know if it's because guests steal spoons? No sewing kit available .The water situation isn't ideal, for a hotel that says it's trying to be sustainable. They charge you 28MYR if you want a re-fill or you can pay 2.20MYR at any shop downstairs for 1.5 litres of mineral water. This forces you to buy more plastic bottled water, which is not environmentally friendly. At this level of hotel, they should provide water stations at the very least on each floor, which guests can re-fill, rather than charge an exploitative price. Despite there being 5 lifts, you had to wait a long time, when there were conferences.