Sunday Hotel Near Petronas Twin Tower (Formerly Suasana Suites)

+ Confirmation email had incorrect information on it. Said front desk closed at 10pm, luckily for us it was 11pm as per another booking sites information. Phone number in the email was inactive as was another number we tried from another booking site. No way to call. Suite cleanliness wasn’t the best. Mirror in bathroom was dirty, shower had a musty smell and floor has a fair few hairs on it that weren’t mine. Only 2 towels provided, no bath mat, no hand towel, no face cloths. Fridge wasn’t cleaned and wiped out from last people, no cloth or teatowel provided for the kitchen. The pool area and pool was lovely, but the few lounger chairs around were all broken. Wifi was a little intermittent

+ Så fort vi kom in först var det riktigt najs och stort, men sakta men säkert inser vi hur dåligt det var. Man slås av en äcklig lukt direkt när man kommer in. Toaletterna luktar avlopp. Sänglakanen var smutsiga och fläckiga. Hår överallt i rummen. Det var inte alls rent. Inte 4-stjärnigt hotell i mina ögon.

+ Plusieurs hôtels dans le même immeuble,situé un peu à l'écart des points importants, Quartier pas très piéton,chambre moyenne manque d'entretien équipement moyen, clim vieillotte et s'allume 1 fois sur 2 Piscine pas utilisée ferme à 22h, wifi coupé la veille de notre départ, petit déj au 10eme étage, il faut aller chercher un bon à l'accueil la veille, comme c'était pas terrible on a pas demandé de bon Petite épicerie au rdc qui est bien commode Ne venez pas

+ When we arrived at the property the check in was very poor. We got to the room and there where no towels anywhere so we had to contact reception to bring us towels up. When the towels arrived they were filthy dirty some of them which we ended up not using. The room was dirty and scruffy and some of the bed sheets were stained. In one of the bedrooms with the twin beds the floor was buckled and upon pressing it we could hear water underneath in which we informed reception. We had breakfast the next morning which was repulsive and we refused to eat the food and just walked out as the staff gave us no satisfaction. We informed reception they told us to take it up with Expedia so I am commenting now on our experience. I would keep well clear of the 3 bedroom apartment its not worth staying in any capacity. If Expedia can please contact us in relation it would be appreciated.

+ Dante imagined nine circles of hell. He missed one, and that circle is called the Sunday Hotel Near Petronas Twin Towers. We checked all the reviews and it looked great, but with new management comes new depths of gross incompetence. We booked through Expedia, were it stated we could pay on arrival and there was a breakfast buffet and pool available for guest use. Reviews said there was a a place to store luggage prior to check-in. This information was not correct Here are some bullet points. - the coffee machine and cafe accept credits cards, but reception ONLY accepts cash or bank transfers. You read that correctly. We were given directions to walk to an ATM. Those directions were completely wrong. It was 35 degrees Celsius. - despite booking a studio apartment for three adults, they only cut one key initially and insisted that was all that was possible. - the rooms were “made up” as long as you consider having no towels or spare toilet paper to be made up. Towels finally arrive

+ Breakfast is terrible. Chef don't serve an extra piece of bread. No tea or drink if you late to have breakfast. I left a loaf of bread for the cook to serve others if someone asks. The apartment was superb. But WiFi was down for the whole day