Expressionz Professional Suites by MAD KL STAY

+ Bra men störde mig att personal knacka 2 3 ggr på mitt rum o öppnas mitt rum. Begränsad info om kula Lumpur av reception mm

+ I tried contacting the property before arriving regarding sleeping options and all I got was a thanks for contacting us. Overall I would not recommend this place to anyone.

+ The hotel wasn’t like from the pictures or you need to pay ( so expensive) for the sky pool. The reason I chosen this hotel/ apartment... is because of the sky pool.. but everything was massed up. The man gives us the wrong room..... we had booked 2 bed but he give us 1 bed instead..... We also found the sofa wasn’t clean... the second bed was small and so poor... Light from the roof wasn’t finish and can not open the light.... yet! The view is good... and the bathroom is so nice... Kitchen is big and good.. The lift.... omg!! The thing we hate the most from this place was THE LIFT... So much going on... they have 4 lift i guess... but one of them is broken..... we got like a plastic cards... and need to put into the electronic in lift before you going up..... but... it takes time tho.... the card sims broken but it still work like after 2 minutes trying..... The location wasn’t the best cause they don’t have any supermarket... you need to go like 10 minutes! Me and my u

+ Went to Expressionz during our transit to KL and it was worth it even though we only stayed for less than 6hrs. Check in was smooth and welcoming. The place was clean and spacious, with toothbrush set, towels (obviously) and even a washing machine provided (didnt need that one). The TV aerial connection was not great but wasnt really there to watch it. It was a good opportunity to refresh after our uncomfortable flight. The location is only - depending on the time of the day - around 10mins by car to Petronas TT and Suria shopping mall, or bout 30mins walk. It was a great stay with helpful staff at the reception. Just bear in mind that there is an additional 10RM (~3.5aud) to pay at the counter for tax.

+ There were no tissue paper in the room . Checking staff were not professional in checking in or there is no proper data where staffs can check if the customer have any reservations with them ? It was midnight when I check in , was given a double bed room instead of my booking for a King bed . Was tired & didnt request for a change of room . They didn`t have a proper check out system too when they suppose to return the deposit of RM 300.00 to me but they didn`t until I came back to Japan & realised it . Message them , no apology was made until I ask for it . It was written on a paper that they only receive credit but the staffs demand for cash because they dont have the maci\hine in that office ?? Very bad customer service or is it because the place is still NEW ? Its unacceptable wether they are new or not .

+ 廁所紙巾不足