Name: Mercure Kuala Lumpur Trion
Address: JALAN DUA OFF JALAN CHAN SOW LIN SUNGAI, Kuala Lumpur, MY
Rating: 8.6

Kajenther· Solo

10/10

all good experience overall

+ The room was clean, view and pool was nice addition..the breakfast was nice as well. The staff helped whenever we needed soemthing

− The water pressure in some rooms are strong and the water fluctuate between hot and cold so need to adjust the water sometimes

Jul 2026

Sherry Glain· Solo

10/10

+ Front office, F&B and house keeping staff showed ture hospitality values and assitsted beyond expectations. FO staff checked me in although I reached there before the check in time.

Jun 2026

Sherry Glain· Solo

10/10

+ Excellent Service, good facilities !

Jun 2026

Teong Chee· Solo

3/10

+ The view from room

− The lobby cafe only open by 11am. I was informed early for the higher floor but eventually gave me the lowest floors. This 3rd time stayed not as good as 1 or 2 times which the room with the coffee machine.

Jun 2026

Rajainder· Solo

3/10

I would not stay here at all, very rare do I comment on things.

+ Nothing

− Ignorant staff with lack of communication skills Constant cigratte smoke through air conditioning vents No hot water on demand for 4 days

Jun 2026

Rajainder· Solo

3/10

I would not stay here again.

+ Not much of anything at all

− 1. There was no on demand hot water for the last 4 days of stay 2. Constant cigarette smoke smell through air conditioning vents 3. Staff appear ignorant on asking questions/ information with some staff lacking effective communication skills

Jun 2026

Mercure Kuala Lumpur Trion

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