Sleep at Phuket

− Room not cleaned during my stay. Laundry facilities are do it yourself, this is ridiculous and unacceptable

− Das Personal wirkt oft etwas desinteressiert aber im Großen und Ganzem war es in Ordnung

− I was charged for the room when I booked it before arriving. When I arrived they asked that I pay in cash which I did. When I tried to show them the change they couldn't help as I had been charged in my home countries currency. After lodging a complaint with booking.com, I still didn't get my money back after showing receipts for both transactions. I'm not really sure if this was booking.com's error or the hotel. Either way I was still charged twice. Otherwise it was a pleasant stay for a low budget room.

− Where to start. The room was awful. There were no pillow cases on the stained pillows. There was someone’s pubic hair on the toilet. There were dead flies on the floor. The unit was dirty. The view is a roof with leaky drains. The window when opened was filthy. I had booked for 6 nights but checked out after one night and went and paid for another hotel. I requested a refund of the 5 un-used nights which they declined to give me. Wouldn’t recommend and would never stay again