Name: ASHLEE Plaza Patong Hotel & Spa
Address: 34/50-57, Prachanukhro Road, Phuket, TH
Rating: 7.7

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Guest reviews

7.7Good

242 guest reviews

Score breakdown of the 18 most recent reviews

Andrea· Couples

1/10

Disaster. Doesn’t deserve to be put on any booking platform.

+ One of the biggest disappointments. Poor hospitality, poor hygiene, staff lying to customers and not being transparent.

− Pictures on booking are false. Hotel is old and dirty. Not worth 800usd for 3 weeks. Rooms were okay because HK lady cleaned well, she was the only positive experience in this property. When we informed we were not happy with hotel, receptionist just handed over form to fill in and said we do not give refund. Zero inquiry why we aren’t happy with property. Later became clear to me why, because they lied how they offered us another room to move to however, room was ever a real concern to us, our main concern was hygiene of the restaurant which is real bad, cockroaches near food, dirty floor, sticky tables etc. so after poor customer service, they decide to lie how they offered us solution when they haven’t do anything actually. After 5 days we moved to much better resort. Honestly, this property deserves negative rating and inspection.

Jul 2026

Jumde

10/10

Clean and comfortable

+ The property is clean and very near to patong and other areas

− NA

Feb 2026

Ouarda· Families

9/10

+ La chambre était propre, le personnel super gentil, la piscine agréable chauffé, c’est dans le malin plaza y’a plusieurs 7/11 juste à côté Le prix super abordable

− Rien tout était bien

Feb 2026

ANNANI· Couples

1/10

Ne pas aller dans cette hôtel qui est dans un quartier où il a trop bruit

+ Rien

− Très très bruyant. Les scooters passent toutes la nuit jusqu’au matin. J’ai du changé d’hôtel car impossible de dormir.

Feb 2026

Ganesh Moorthy· Families

1/10

Staff service is very bad

− Cheating for extra money

Jan 2026

orhan· Solo

10/10

+ Definitely I ll stay again

Jan 2026

ASHLEE Plaza Patong Hotel & Spa

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